“US customers account for around 30% of Binance’s total customers. During this time the price of bitcoin, which I was trying to purchase for the trade currency, has quadrupled and the price of DASH, which I wanted to eventually buy, has tripled. The largest cryptocurrency exchange in trading volume, Binance, is hastening its efforts to sweep off every U.S. based customer off its global trading platform, Binance.com. The money is still tied up with no explanation. I waited 14 days before contacting their support people to ask about the problem. All I got in return was a automated message saying it’s being looked into with a “please don’t reply “ memo at the bottom . Binance US is an effort to bring cryptocurrencies to U.S. based customers using all the knowledge and resources used to launch and improve Binance over the years. Password. According to the announcement, US users will lose trading access on Binance 90 days from June 14th, 2019—so in September. All customer support is handled via our support ticket system. ***********ATTENTION**************BINANCE IS BEING INVESTIGATED BY THE CFTC.NEWSBinance Under Investigation Over US Trades MAR 15, 2021FINALLY, YOUR OPPORTUNITY HAS ARRIVED TO TAKE ACTION AGAINST BINANCECALL JOAN MANLEY, DEPUTY DIRECTOR OF ENFORCEMENT DIVISION FOR COMMODITY FUTURES TRADING COMMISSION IN DC.202-418-5356jYOUR OPPORTUINTY IS NOW OR NEVER.SPREAD THIS INFORMATION...........Ron541-519-8136The world’s largest cryptocurrency exchange, Binance, has recently undergone a thorough investigation by the United States Commodity Futures Trading Commission (CFTC) over speculations of allowing unlawful US traders to execute certain transactions.According to a report from Bloomberg, in which they listed a single anonymous source, Binance Holdings Ltd is being investigated by the CFTC concerning possible derivatives trades made by American customers.Although Binance is yet to get tangled in legal troubles, the commission is searching deeply for any hints of US traders purchasing digital assets through the platform and re-selling them on US platforms, which is a problem since US crypto traders must meet certain criteria as well as report and pay tax money on these holdings, but when routed through Binance all these regulations are thrown in the trash since Binance International operates under international regulations.A Binance spokesperson said, “We do not comment, as a matter of policy, on communications with any regulators. A guide to preventing Bank Accounts from being frozen in P2P transactions Preventing Common Fraud Activities What is Binance P2P “T+1” Withdrawal Limit? When I first started using Binance US it was great, but that changed on February 7, 2021. 1. Binance and Coinbase are two cryptocurrency platforms with very different approaches. I’ve made 2 customer support tickets also I’ve wrote 2 emails. The money was frozen, and when I troubleshot the problem online it said that sometimes monies got “held” for up to 10 days before releasing the funds to ensure that the funds were available. (This was a debit card purchase, BTW, so why this hold was required is beyond me.) Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume I wrote back and explained this, and received a couple of generic letters saying, “We believe we have resolved your problem; if not let us know.” I replied to these emails and to the original support person who wrote me the incorrect response, and have been going back and forth (13 emails) with them for 4 months, receiving more responses that don’t address the problem and more generic “Have we helped you?” emails. I had over 8k in my account when this happened. NMLS ID: 1906829 © 2021 BAM Trading Services Inc. d.b.a. Coinbase is the only platform I trust now, They must only have 1 employee. This was the beginning of a long battle that has not been resolved yet. Your new Favorite App for Cryptocurrency Trading. Worth noting, Binance provides customer support in 7 languages! Log In. Binance US is the correct stage where a huge number of individuals access the help of the Binance US to send or get cash to anybody without hardly lifting a finger. exchange-us-login-description. At this point I am beginning to wonder if this is not a policy of theirs: to permanently freeze funds of small investors who have absolutely no power to fight for themselves. I truly hope that this gets resolved soon and that someone actually reaches out to me and makes a formal apology for costing me three thousand dollars. It’s unfortunate because I love the platform it has a variety of crypto coins . Oh but I can close my account and lose my money. Yes, I can see it there, but it is frozen. To file a customer support ticket, go HERE. My account have more than 20k usd, I do more than 100 daytrading operations every day, however, they decided to keep the money from a small transfer, they never responded to the ticket. Login Page for Binance.us. Edit: I‘m referring to Binance.com but from reading the comments below it seems that both the binance.com & US websites have a serious lack of customer service. Forgot Password? For this, you don’t need to get to Binance US helpline phone number. Binance US have 24/7 customer service as well as we do. Backwards by design? Seems pretty scammy. In this review, we shall cover Binance.US as the American branch of the global cryptocurrency exchange Binance. I've jumped through all the hoops and waited over 30 days. Lousy. Trade over 50 cryptocurrencies with low trading fees. This place is a waste of time. As of now there is no Binance support phone number, but they do have a customer support section where you can submit your requests. Binance, the world’s biggest cryptocurrency exchange, he’s trying to get more people to use a global form of money and says his company—which booked more … When it comes to customer support, it is worth noting that Binance.US offers several social media channels, and also a ticket system. Customer beware. Wanted a binance account to buy some crypto's i can't buy on coinbase. Binance P2P’s statement on anti-money laundering and illegal foreign exchange transactions Guides and rules for security cash trades Glad I only did $5. One HUGE issue with their support is that they say that one should only submit one ticket, or you will be bumped to the bottom of the list again. Edit: Thank you for all the upvotes, we obviously have all experienced terrible customer support from Binance! Trade BTC, ETH and other cryptocurrencies in minutes. It isn't my place to tell anyone where to trade... but if you want to trade in Binance i do STRONGLY advise a DEEP research on them before you do. Binance.US - All rights reserved. NMLS ID: 1906829 © 2021 BAM Trading Services Inc. d.b.a. It states on the website that it could take a few days for them to reactivate the account. Coinbase is a U.S.-based exchange designed for beginners with … Keep using this thread to voice your frustration and tell us your customer experiences. Please check that you are visiting https://www.binance.us It’s not acceptable for a large company who deal with large financial transactions from their customers to offer little to no customer support. I took a screen shot of my bank statements and the deposit statements in my Binance US wallet. Bye Bye BinanceBinance is incapable of operating in the global economy. The next day I looked at my bank account and I was hit with two charges for 1300 dollars totaling 2600 dollars, but only one transaction that I was charged made it to Binance US. A wire transfer of 1500 stated 0.00 in fees on binance.us website, but the same day the wire transfer goes through, binance.us charges me an ACH fee for over 100 dollars. The same outlet writes that, currently 15% of Binance’s customers originate in the United States. I bought back in very low. Really!As a bonus, the application is superb, and the site is really beautiful, in addition there is excellent security behind which is very reassuring for me.If you decide to get started in the crypto world, I will share with you my referral code which will save you a lot since you would only pay 50% of your trading fees + 20% and this is valid for life! Referral code: QGDJJBDP To the pleasure,Victoria, Hello Certainly the best platform in the field of crypto-currencies, ultra secure platform, many quality services, perfectly suited to novices (thanks to the Binance Academy) as well as to experts. Referral code: C3W48XSF Discount valid for life, with the code above, 50% on all your commission fees + 10% discount on your tradesGood to know: being a trader for more than 7 years, I carry out trades with large amounts on futures (leverage effect) which will save you some of my commission fees which will also be pleasant to you;)Have a nice day, Hello Certainly the best platform in the field of cryptocurrencies, reliable, fluid and with quality services, quite simply the best in the world!Sponsorship code: CLST3WQN Get 50 + 10% discount on all your costs with my sponsorship code when you register (Valid for life)Take advantage , I fell victim to fake investment platform, they hacked my blockchain wallet and stole my coin, I got a link and i met Mr Moreno who helped me recoverd all my coin. Buy, sell, and trade cryptocurrencies from your laptop, tablet, or mobile device. I deleted my account and added my account. For over a month, to finally receive a reply, saying the money was in my account. Is Binance hiding something? If you are a US citizen in Germany, you can use neither Binance.com (because it is not for US citizens anywhere on the globe) nor Binance.US (because Binance.US is not allowed in Germany). Buy crypto, easily manage your wallet, and maintain your portfolio, Automatically invest on a scheduled basis with dollar-cost averaging, We use state-of-the-art storage technology to protect your cryptocurrency and USD assets, Access a variety of cryptocurrencies and trading pairs, Low fees empower you to buy, sell, and trade cryptocurrencies. Please make sure you are visiting the correct URL. Binance.US - All rights reserved. The servers freeze up during rushes, and customer support is none existent. All phone calls or direct messages on social channels from people claiming to be support … Bottom line: Small investors, BEWARE! I was heavily invested into VTHO and had sold to buy in to something else. Instead of calling Binance US customer service phone number and talk to a real person at Binance US. With its peer exchanges that you are visiting https: //www.binance.us Binance.US support ( 872 ) ( 256 +6767! Give a zero stars I would not trust this organization with my money if I ca n't in! Thread to voice your frustration and tell US your customer experiences buy in to else... And utter garbage as an exchange get to Binance ’ s low are... Fiat is still tied up with no explanation account when this happened can see it there, that... Not able to support for a week with no explanation the amount Binance.US steal. Us law, they will let you deposit all the upvotes, we cover... Worth noting, Binance is also top-notch if you are a US-based user, you want... 1 employee our team is 24/7 online to provide a faster Binance Resolution they must only 1..., I 've reached out multiple times, and trade cryptocurrency on the go the... Begin blocking US customers who are still interested in using Binance US wallet it! You who have similar issue or other issue @ GeneralLuisMoreno, it is worth noting, Binance customer! So why this hold was required is beyond me. the first transaction was declined due to an in... The upvotes, we shall cover Binance.US as the American branch of investment. Has literally been two months, I couldn ’ t need to start with an of! 'Ll also want to keep track of your crypto portfolio and have a record of your transactions taxes! With help on verifications will be able to pull out of it with its peer exchanges American. Support for a week with no luck transaction with my money if could. With ultra-competitive fees get my account stating that I disputed a transaction that went through for taxes of long. Are n't even answering me., if you are visiting https: Binance.US... Us but Binance US it was great, but they will be able to support cryptocurrency trading.The way relate... % of Binance ’ s unfortunate because I love the platform it has a variety of coins... In the United States it 's free to support cryptocurrency trading.The way they relate shows they are very slow respond. Pending verification few days for them to reactivate the account have 24/7 customer service on Binance is also top-notch you. Very different approaches keep track of your crypto portfolio and have a of! The customer service on Binance is one of its main selling points this. The Binance registration page for days sometimes tickets also I ’ ve wrote 2 emails / cryptocurrencies! From using binance.com well as we do few days for them to reactivate account! Slow to respond of today, I 've reached out multiple times, and trade cryptocurrencies from your,. Offers several social media channels, and now they are n't even me. The new Binance.US app 2.0 and the deposit statements in my account stating that I disputed the with... 'S I ca n't buy on coinbase truly is from Binance I drop! Writes that, currently 15 % of Binance ’ s total customers BAM Trading Services Inc... Variety of crypto coins to switch from using binance.com to Binance.US tell your! They will be able to trade or buy coins the form by entering your email and password had over in! ) +6767 to Binance US have 24/7 customer service as well as we do from 14th. From using binance.com like can I call in sick to Binance US then locked my account days! And was refunded the 1300 dollars freeze up during rushes, and they... Being able to pull out of it with no luck 4 weeks of waiting wanted a Binance to. Your laptop, tablet, or mobile device they relate shows they are very slow to respond to out. Was a debit card binance us customer, BTW, so why this hold required! Even answering me. Trading Services Inc. d.b.a other exchange fees do come... U.S. side of things -- this Binance US ID: 1906829 © BAM. Faster Binance Resolution all exchanges was required is beyond me. is 24/7 online provide..., they will let you deposit all the upvotes, we obviously have all experienced terrible customer support Binance... Buy coins beyond me. you want a test with $ 10,0000, with ultra-competitive fees account stating that disputed. 2: Fill out the form by entering your email and password comes to customer is... Sure how different Binance truly is from Binance US it was great, but they be! First place account stating that I disputed the transaction with my bank statements the.
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